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FREQUENTLY ASKED QUESTIONS

  • What documents do I need to travel?
    European identity card and passport If you are a Greek citizen, you will need a new type of identity card (with Latin characters) or a valid passport for your trip. European citizens should have a valid European ID* or passport with them. In case you use your passport, please ensure that there are at least 2 blank pages and that your passport expires at least 6 months after the cruise completion date. Any military ID is not considered a valid travel document. ***Turkish authorities only accept IDs from the following countries: Greece, Belgium, Bulgaria, France, Germany, Georgia, Switzerland, Spain, Italy, Liechtenstein, Luxembourg, Malta, Netherlands, Ukraine, Portugal and Poland. Citizens of European countries not included in the above countries can only travel with their country's passport.
  • Are dietary requirements/allergies supported?
    The specialized staff of the restaurants can support any dietary particularity and allergy.
  • Are there optional excursions to the destinations we visit?
    There are optional excursions at each destination and you can confirm your participation, either with your reservation by phone or through your travel agent, or on board during your journey at the ship's excursion desk.
  • Are there drink packages available?
    Beverage packages are available and you can purchase your upgraded beverage package either with your reservation by phone or through your travel agent, or on board during your voyage at the ship's tour desk.
  • Is there a COVID policy?
    In order to board the ship as well as to take the cruise, it is no longer required to show any kind of self-diagnostic test result or vaccination or disease certificate.
  • In which ways do I pay for my reservation?
    A deposit of €250 per cabin is required to complete the reservation and the balance must be settled up to 60 days before the ship's departure. You can pay for your reservation by online deposit.
  • What is the cancellation policy?
    Cancel your cruise free of charge up to 60 days before the ship's departure.
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